Return Policy

At Universconstruct Ltd, customer satisfaction is important to us. Please read our return policy carefully before placing an order.

Standard Returns

Customers may request a return for eligible products within the specified return period after delivery.

Returned products must:

• be unused
• remain in original condition
• be returned in original packaging where possible

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us as soon as possible with:

• Your order number
• photographs of the issue
• a brief explanation of the problem

We will review the issue and provide further assistance.

Custom or Bespoke Orders

Custom-made or bespoke products may not be eligible for return unless faulty or damaged.

Refund Process

Approved refunds will be processed using the original payment method where applicable.

Return Contact

For all return enquiries, please contact:

Email: skirtings@universconstruct11.com

Phone: 07403695646